Hanna Instruments Worldwide
The Hanna Advantage: A Worldwide Leader in Technology and Innovation 100% Quality  360 Value
Contact Hanna: +1 (800) 426-6287

Shipping Policy

Order Processing

Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.


  • Shipping address must be a valid residential or business address.
  • Hanna Instruments India only ships to addresses within India.
  • Shipments originate from Navi Mumbai, Maharashtra.

Carrier Information & Shipping Methods

  • The carrier for Hanna Instruments India. is defined as DTDC, Bluedart, Professional Courier services, Shri Tirupathi courier and speed post.
  • Any kind of pickup, porter or wefast services are on actual charges basis and should be borne by the customer.
  • Ground is the default shipping method for all orders.
  • For Air delivery additional charges will apply.
  • Saturday and Sunday delivery are closed.
  • Orders placed before 2 PM (IST) during our standard operating hours will be processed and shipped the same day as long as item and carrier are available.
  • It takes 10-15 business working days to deliver the available material which is subject to weather conditions, carrier availability and service area. Hanna Instruments India only provides estimates on delivery time and date.
  • Delivery time is dependent on destination.
  • Orders placed outside of business hours (Saturday, Sunday, holidays) will ship on the next business day, depending on item and carrier availability.
  • Hanna Instruments India assumes no liability as a carrier and is not to be held responsible for any loss, damage, expense, or delay in orders.


  • Free shipping on orders over INR 7000 within India.
  • Orders containing hazardous materials may be subject to a one-time handling fee.
  • Undeliverable packages will be assessed standard shipping costs for re-shipment.
  • Flat rate of INR 250 applicable to orders below INR 7000.


  • All items are subject to availability. Many products are custom made or built to order. In such cases, shipping will be from the date the product is available to ship
  • Orders containing backordered items will ship as soon as all items are available. The customer reserves the right to request a partial shipment if need be.

Delays: Occasionally, the dispatch of your order may be delayed. This can be for various reasons such as material shortages, import delays, higher than anticipated demand, or weather. While we will do all we can to ensure your order is delivered on time, Hanna Instruments India. cannot be held responsible for conditions beyond our control.


We accept returns for unused and undamaged merchandise within 30 days of purchase. Please contact us for a return authorization number before sending back your items.


If you receive a damaged item, please contact us immediately. We will work with you to file a claim with the shipping carrier and arrange for a replacement or refund.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. Please contact the shipping carrier if you believe your package has been lost or stolen.

Changes to Shipping Policy

We may change our shipping policy from time to time without notice. Please check our website for the most up-to-date information.